All bookings and payments must be made through the website. No bookings will be accepted at the bag drop location.

For security reasons the person named on the booking confirmation will need to drop off / collect your luggage and photo ID will be required.

Once the booking is complete you’ll receive an email with the exact address of your bag drop location together with your booking details.

Great value at just 5€ per item!

Yes, all last day luggage storage bookings are covered up to a value of 500€ whilst in storage. Items not covered by our storage protection guarantee policy are portable electronics, art and collections, valuables worth more than 500€ / £500 individually, money, passports & travel documents – if you do store any of these items then they are at your own risk (full T&Cs available on request).

All of our bag drop locations have been verified by ourselves and approved by our insurance provider for their suitability. Furthermore, we’ve been storing luggage in the Canaries since 2015.

We have a separate storage protection guarantee policy in place for our long term storage customers, available on request.

Send us an email with your accommodation details to and we’ll gladly advise you.

Bookings are non-refundable.

No, one size fits all so whether you’re storing a large suitcase or a handbag the price remains the same NOTE a bag attached to a case is charged as two separate items.

Some of our bag drops will be able to accommodate bikes, please contact us prior to making the booking by emailing

Yes we offer long term storage, complete the contact form on the Long Term Storage page and we’ll get back to you.

A copy of our General Data Protection Regulation (GDPR) policy is available upon request.

No problem, drop us a quick email to and we’ll get back to you as soon as possible.

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***PLEASE NOTE for security and insurance purposes once the booking is complete you’ll receive a confirmation email with the exact address of your bag drop location***